portfolio-EIA – Phil Kneer

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A dogma-free approach to leaner UX

There is a time and place for unwavering “rules of engagement.” I want my surgeon or pilot to dogmatically follow the predefined process. There are also times when a little chaos can shake up the order of things – for…

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10 things I learned about running a UX Workshop by watching the World Cup

Like many offices around the world, the Yellow Pencil office got pretty excited about the World Cup. We streamed all the games, ran our own office pool, and enjoyed the occasional celebratory beverage. But as I was watching, I noticed…

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Forsake the KRAGL – What the Lego movie taught me about designing for enterprise CMSs

I watched the Lego Movie on the weekend with our Lego obsessed 4-year-old; his very first trip to the movie theatre. It was the best movie I’ve seen in a long time and it paralleled some of the struggles we…

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One-hour apps part two: never miss a Google Hangout meeting again!

Here at YP we use Google Hangouts a LOT. And most of the time we love it. We have staff based in four provinces and clients all over North America, so we need an inexpensive, reliable way of meeting online.…

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From order to chaos and back – an inside look into the design process

The big D – Design process is a little like making sausage – everyone loves the outcome but would rather be spared the gory details of how it’s made. Almost every design agency has their own marketing spin on their…

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