There is a time and place for unwavering “rules of engagement.” I want my surgeon or pilot to dogmatically follow the predefined process. There are also times when a little chaos can shake up the order of things – for…
10 things I learned about running a UX Workshop by watching the World Cup
Like many offices around the world, the Yellow Pencil office got pretty excited about the World Cup. We streamed all the games, ran our own office pool, and enjoyed the occasional celebratory beverage. But as I was watching, I noticed…